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i2c World, Inc. is an off-shore business process outsourcing company with offices in New York and off-shore unit in Mumbai, India. The company was established in 2001 as an off-shore business processing company by the I.C.C. group of companies. We specialize in data management, list building, customer service, lead generation and sales support for U.S.-based companies within the Financial Services, Utilities, Healthcare, and Direct Marketing industries.
At i2c World, our mission is to empower the brightest in human resources with the best in Training and latest in Technology to provide innovative and cost-effective customer relationship and business process management solutions for our clients.
i2c is not just a call center, we can assist your business with its overall marketing strategy, data research, target marketing, customer service, application processing and other back-office needs.
Our broad range of services include Customer Care & Acquisition, Business Management Services, & Healthcare:
| | | | | Appointment Setting | | | Lead Generation | | | Telesales | | | Targetted Database Building | | | Third-party Sales Verification | | | 24/7 Inbound Call Answering | | | Survey & Courtesy Calls | | | Consumer Collections | | | Email Support | |  | | | | | | | Data Management | | | Claims Processing | | | Receivables Management | | | Online Research | | | Data Entry | | | | | | | | | Revenue Cycle Management | | | Medical Billing & Coding | | | Worker's Comp. claims | | | Charge Posting | | | Patient Eligibility Check | | | Patient Collections | | | | | |
